We can all agree that ‘WOW’ is about doing small things well, consistently and seamlessly, thus making a big and memorable impression on those you care for the most! So what does “WOW” look like in today’s busy and progressive financial services businesses? The Little Book of WOWW!™  is a collection of the  best  ideas, tips, tricks and  gathered by  Michelle Hoskin and her co-author  Mike Morrow which, if implemented, are guaranteed to create  a truly “WOW” five-star client journey! Click here to purchase via Amazon.co.uk.